works - Nour Diab Yunes

holistic financial advice – building a business strategy for transitioning into the wealth management era

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peer-to-peer car sharing experience: a digital service audit

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end-to-end customer experience for a $2bn global Telco start-up

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gas and electricity fieldforce digital experience on site and in the field

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a home energy-exchange digital ecosystem

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West Midlands Police: citizen self-help portal

Empowering citizens to report a crime and help save lives through digital services.

rethinking telecom – a speculative future

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my travel-booking and airport experience

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defining the kitchen-buying experience

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branch-less personal banking

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agent-to-traveller booking service and travellers’ itinerary viewer

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quality insurance

is focused around a summary card stack as the central hub, providing insurance owners with quick access to their policies, bills, etc

online grocery shopping for in-store pick-ups

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a connected car experience

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mHealth – outpatient engagement app

provided cancer outpatients with the support needed for tracking their vitals, managing their appointments, and organizing their medications both at home and in-clinic.

SMS-based medical survey platform

enabling clients to gain insight into medical data from healthcare professionals via an SMS based survey and a desktop interface.

BuzzHub for BJDW

provides Design Week participants and visitors with a platform that serves as a socially collaborative information source; one which all visitors can contribute to and benefit from.

visualising floods – a flood warning system

visualizes the height of rivers at specific geo-points, in real time, and through time, in the form of a website that emphasizes information prioritization, relevance, reliability, and accountability.