Terri Timely’s Synesthesia
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“Evaluating Usability Throughout Design and Development” – Joseph Dumas & Janice Redish
Joseph Dumas & Janice Redish analyze the potential benefits of combining various evaluation methods as complementary tools for usability testing in the context of usability engineering.
Don’t Make Me Think! A Common Sense Approach to Web Usability. – Steve Krug
Steve Krug explains how we can create better Websites if we just stop wasting time on useless debates within teams and engage in 'usability testing' early on in the development process. His book provides the antidote.
He distinguishes between designers and developers in what they consider to be a 'good' website design. Designers prefer pleasant layouts, whereas developers enjoy a good amount of features. This is also compared to the duality between commercial culture and craft culture. Which is a question of aesthetics versus usability. Ideally, we would want to have both.
Sketching User Experiences (1)- Bill Buxton
In "Interacting with Paper," Bill Buxton proposes paper prototyping which he calls 'paper interfaces' as an alternative and a better solution to testing user experiences before starting the design process. The author suggests that paper holds powerful affordances that represent systems of control that users respond to and experience, both in terms of a sketch's control over users' actions (control commands) as well as its faculty to lead users to focus on the 'experience' and 'usability' of an interface rather than on its aesthetic feel or design.
Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces – Carolyn Snyder
Carolyn Snyder proposes a definition of paper prototyping as 'a variation of usability testing where representative users [...] [interact] with a paper version of the interface that is manipulated by a person "playing computer" ' (italicized in original, p.4).
The aim of her book is to extend the practice of paper prototyping to a variety of HCI platforms for non-expert users to adopt as a practical tool for creating and testing their products during the development process.