Terri Timely’s Synesthesia
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An Introduction to Usability (continued…) – Patrick Jordan
Designing for usability is a user-centered approach to design. Jordan lays out the different considerations to keep in mind during the design process and proposes a set of methods (some empirical, others non-empirical) that can be used as testing tools and discusses the advantages and disadvantages that come with each method. His writing allows designers to understand better that there are different ways of testing users and that some styles are more appropriate depending on the content of tasks involved in using a given product or interface and its relation to a demographic/technographic target audience.
“An Interview with Don Norman.” – Howard Rheingold
Norman stressed the importance of understanding the logic behind the act of designing, which includes considerations for the human factor. In this interview he sets ground rules for 'good design' and focuses on the idea that design should be inherently 'humane'; which is to say that technological tools need to be thought of with a user-centered approach. "Cultivate Sensitivity to Design" explains how experimenting (observing, testing, etc.) helps designers reach a place of "empathy" for the user and simplifies complex products or systems in accordance to audience feedback.
Don’t Make Me Think! A Common Sense Approach to Web Usability. – Steve Krug
Steve Krug explains how we can create better Websites if we just stop wasting time on useless debates within teams and engage in 'usability testing' early on in the development process. His book provides the antidote.
He distinguishes between designers and developers in what they consider to be a 'good' website design. Designers prefer pleasant layouts, whereas developers enjoy a good amount of features. This is also compared to the duality between commercial culture and craft culture. Which is a question of aesthetics versus usability. Ideally, we would want to have both.
Sketching User Experiences (1)- Bill Buxton
In "Interacting with Paper," Bill Buxton proposes paper prototyping which he calls 'paper interfaces' as an alternative and a better solution to testing user experiences before starting the design process. The author suggests that paper holds powerful affordances that represent systems of control that users respond to and experience, both in terms of a sketch's control over users' actions (control commands) as well as its faculty to lead users to focus on the 'experience' and 'usability' of an interface rather than on its aesthetic feel or design.