Terri Timely’s Synesthesia
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“Conducting a Usability Evaluation” – Patrick Jordan
After having listed various evaluation methods, Jordan provides a guideline for choosing the most appropriate method(s) depending on the level at which a prototype is developed and shows an example of how such testing might be conducted.
Golan Levin
As a quest for expanding the vocabulary of social practices and of the object-subject relationship, emotional technology (smart, intelligent) simulates human behaviour and creative energy. It revisits the environment anew for new types of interactions and explorations.
Golan Levin is a software artist who creates screens and robotic objects that study sound, speech, movement, and gaze.
An Introduction to Usability – Patrick Jordan
Based on the International Standards Organisation's categories of "effectiveness, efficiency and satisfaction," the author determines ways in which usability can be quantified. 'Effectiveness' is the capacity for a product to generate (or enable) output; 'Efficiency' is measured as the level of effort invested in completing an action or task (for example, the author categorizes usability errors as distinguished between a 'slip' and a 'mistake' in user performance and experience. For him, a slip is when a user accidentally performs the wrong action which is readily corrected by the user, whereas a mistake is when a user thinks he is doing the right thing (intuitive action), but is unable to perform his task.
“An Interview with Don Norman.” – Howard Rheingold
Norman stressed the importance of understanding the logic behind the act of designing, which includes considerations for the human factor. In this interview he sets ground rules for 'good design' and focuses on the idea that design should be inherently 'humane'; which is to say that technological tools need to be thought of with a user-centered approach. "Cultivate Sensitivity to Design" explains how experimenting (observing, testing, etc.) helps designers reach a place of "empathy" for the user and simplifies complex products or systems in accordance to audience feedback.