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“Conducting a Usability Evaluation” – Patrick Jordan
After having listed various evaluation methods, Jordan provides a guideline for choosing the most appropriate method(s) depending on the level at which a prototype is developed and shows an example of how such testing might be conducted.
“Recruiting Participants” – Dumas & Redish
Dumas & Redish lay-out the steps and tactics for recruiting participants; those include: Finding Appropriate Participants, Reaching and Screening Potential Participants, Deciding Who Should Recruit Participants, Knowing What to Say When You are Recruiting, Arranging for Payment or Other Incentives, and Having a Back-up -- But Not Double Booking
Introducing ‘Systems Thinking’
Systems Thinking teaches us how the design of a complex information system often needs to include mechanisms to account for “short term” and “long term” (or chronic) disturbances of flow caused by environmental changes, by dealing with the “whole” system rather than its parts. By creating systems able to adapt to environmental changes and thus to learn to sustain themselves in the face of unforeseen shifts, design can plan for more effective and efficient complex information systems. This is depicted primarily in the study of Cybernetics.
Sketching User Experiences (2)- Bill Buxton
Bill Buxton defines "best practices" in designing for user experiences as a combination of both methods and skills relating to ideation: sketching, testing and problem-solving.
‘The Changing Sites of Value’
As part of The Internet as Playground and Factory, a conference series on the politics of digital media organised by Eugene Lang College The New School for Liberal Arts, Patricia Ticineto Clough, Orit Halpern, and Melissa Gregg introduced their individual areas of research and idiosyncratic takes on the notion of 'affect' and its evolution in meaning today as a result of technological progress.