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The Simplicity Shift – Scott Jenson
Scott Jenson defines 'feature blindness' as users being blinded by a feature list. He identifies the bottom-up approach of creating a user persona and a task scenario as more efficient than the top-down approach, in terms of organizing a commonsensical hierarchy of a product's features. The ideal visualization would be to 'tame' the feature list and prioritize features in accordance to a set of usage requirements and subsequent usage frequency.
“Evaluating Usability Throughout Design and Development” – Joseph Dumas & Janice Redish
Joseph Dumas & Janice Redish analyze the potential benefits of combining various evaluation methods as complementary tools for usability testing in the context of usability engineering.